ORDERING
How to buy
We have made every effort to make buying a book from our store as simple
as possible. Use the search facility to look up a book and once you have
found a title in the format you want to buy, click on the title and you
will be taken to a page devoted to that title.
To place your order, Click on "Add to shopping basket". Once
you have placed the item in your basket, you can choose to "Check
out" or "Continue shopping".
How to checkout
When you click on "Check out", you are taken to your shopping
basket. Here you can review your purchases and if necessary, make changes
to your order.
If you decide you don’t want to buy a particular title and want to take
an item out of your shopping basket, Click on the "Delete" button
next to the title.
If you want to change the number of copies you want to buy of a particular
title, highlight the number in the "Quantity" box by left-clicking
on your mouse, type in the number of copies you now require, and Click
on the "Update quantity" button.
When you are happy with your order and are ready to purchase your items,
Click on the "Check out now" button.
If you are a return customer, enter your User Name and Password, and
Click on "Log in". Check that your personal details are correct.
If you need to change anything, simply type the new information over the
existing details. Your new information will be saved automatically. Select
the delivery option you prefer, and then Click on the "Continue with
order" button.
If you are a new customer, Click on the "Create new user account"
button and enter the required information. This is where you will create
your User Name and Password, which will enable you to shop in future without
having to type in your personal details again.
When you have completed the form, select the delivery option you prefer,
and then Click on the "Continue with order" button.
Check that the "Billed to" and "Shipped to" addresses
are correct. If you need to make changes, click on the "Back"
button.
Select your credit card type and expiration date from the drop-down menus
and enter your card number in the box. Click on the "I Accept"
button.
Gift wrapping
We are able to gift-wrap many of the books in our database at a cost
of AU $3 per item. This option is located within the checkout procedure.
Simply select the wrap of your choice and we’ll do the rest. If
you want, we’ll even include a personal message.
Please note that if you have multiple items within your order and you
require gift-wrapping, all items have to be gift-wrapped. We do not offer
item by item gift-wrapping within a single order.
Availability
Availability of books generally shown once a book is selected. We will
also endeavour to display the expected shipping time.
Back orders
Occasionally books appear on the www.winedivabooks.com.au site that are
currently unavailable or out-of-print. An order that is not confirmed
as a back-ordered item or is not confirmed as fulfilled within five days
of the order is automatically cancelled and the ordering account is credited
for the purchase price. We then send you an email stating that we are
unable to fill the order. |
